BMW Teleservices is based on direct, wireless communication between your vehicle and BMW, allowing your Service Partner of choice to access the vehicle data quickly and easily. This guarantees a personalised service for your vehicle, a quick reaction in the event of a problem and is available free to all BMW Owners.

When a service is due, BMW Teleservices automatically sends all relevant data from the Condition Based Service system (CBS) to BMW. Your preferred Service Partner can access the vehicle-related data and contact you to arrange an appointment, if necessary. Having access to the data allows your BMW Service Partner to plan how much work is involved and order any Original BMW Parts needed in advance; saving you time and increasing your driving pleasure.

In order for us to be able to collect this information on your behalf, you need to nominate us as your service partner.

Nominate your service partner


Your BMW automatically monitors the battery condition even when the car is not in use. If the state of charge drops to a low or critical condition, for example if you've left your lights on, your car will alert you via text message and/or email. The Battery Guard can be enabled or turned off within the Connected Drive portal.


You never need to remember to book your next BMW service, BMW Teleservices takes care of that for you. If one of the sensors on your BMW detects a maintenance or service issue, it will transmit a message to your nominated service partner. Your service partner will then get in touch with you to book in ensuring your never miss another service.