" " " " New and Used Car Dealer | Wakefield & Huddersfield, West Yorkshire | Sandal Motor Group

COMPLAINTS PROCEDURE


If (as a consumer), your complaint cannot be resolved via our internal procedures, you may refer your complaint to the following dispute resolution provider (known as ADR).

Non-financial services related:

If a dispute arises that cannot be resolved between Sandal and you as the customer within a reasonable timescale, you may refer your dispute to the National Conciliation Service.

Contact Details:

Tel: 01788 538317

Email: contact@nationalconciliationservice.co.uk

Website: www.nationalconciliationservice.co.uk

Postal: The National Conciliation Service, PO BOX 6562, Rugby, CV21 9QP

Financial Services related:

If at Sandal Motor Group your complaint cannot be resolved within 8 week, you dispute can be discussed free with the Financial Ombudsman Service.

Contact Details:

Hotline: 0800 0234567 or 0300 1239123

Website: www.financial-ombudsman.org.uk

Email:complaint.info@financial-ombudsman.org.uk

Postal: Financial OmbudsmanService, Exchange Tower, London, E14 9SR.

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