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With MINI Proactive Care, you and your MINI are always looked after. Designed to keep you moving with confidence, this intelligent service helps identify potential maintenance or service needs early, so issues can often be addressed before they become bigger problems.
Whether you’re on the road or at home, MINI Proactive Care helps ensure expert support is always within easy reach, giving you extra reassurance whenever you need it.
If your MINI requires maintenance or attention, your preferred MINI Service Partner can proactively get in touch with a tailored service or appointment suggestion, helping you stay one step ahead.
Need assistance? Help is never far away. Our experts can provide remote support where possible or connect you with your nearest MINI Service Partner, ensuring you get the right help quickly and professionally.
Unexpected breakdowns or accidents can happen, but with MINI Proactive Care, support is always close by.
With expert assistance available when you need it most, plus Roadside Assistance across most of Europe, you can enjoy complete peace of mind wherever your journey takes you.
MINI Proactive Care is designed to fit around your lifestyle, making vehicle care as convenient as possible.
From personalised video consultations with MINI Service experts to flexible drop-off and collection options, every part of the experience is designed to make servicing your MINI simple, seamless and stress-free.
Using intelligent onboard sensors, your MINI can securely share key vehicle data to help detect service requirements early.
If attention is needed, you’ll be notified through the MINI App, email, SMS or directly via your vehicle. For more urgent matters, a member of the team may contact you directly to help arrange support.
Depending on the situation, assistance can be provided remotely, on-site or through a service appointment with your preferred MINI Service Partner.
GET STARTED IN JUST A FEW STEPS.
Getting connected is simple:
You can also complete these steps via the MINI Portal.
The MINI App keeps you connected to your car wherever you are.
Check important vehicle information instantly, including fuel level, battery charge, mileage and service status. You can also access useful remote functions such as locating your vehicle, locking or unlocking doors and flashing the lights.
Need assistance? The app also provides direct access to accident and breakdown support, as well as quick appointment booking with your MINI Service Partner.
*The MINI App is compatible with all MINI vehicles from the March 2018 model year onwards in conjunction with the option MINI Connected and a compatible smartphone. For the best in-app experience, vehicles will need to be equipped with Remote Services. The availability and functions of the MINI App may vary depending on the country.