MINI TELESERVICES

WHEREVER YOU ARE, WE'RE BY YOUR SIDE

What is MINI Teleservices? It’s a collection of intelligent technology features that provide support when your MINI requires servicing or maintenance. It makes the whole process more convenient and efficient. Follow on to find out how.

AUTOMATIC TELESERVICE CALL

So, your MINI’s service is due? Your MINI Centre already knows. And they have all of your service related data stored, analysed and ready to go. Clever, hey? It’s transmitted to them via Automatic Teleservice Call.

By the time your MINI Centre calls you to arrange an appointment, they’ll know everything they need to about your MINI. Meaning they’re better prepared for your visit and can pre-order any parts that may be needed.

YOUR BENEFITS

• No need to take notes or remember to flag issues with your MINI Centre. All of the remembering is done for you.

• You’ll spend less time without your MINI, thanks to automatic information sharing. It means parts can be pre-ordered and preparations can be made.

BREAKDOWN CALL

If you need technical assistance while you’re on the road, you can rest assured that you’ll get the help you need – thanks to MINI Teleservice Breakdown Call. You’ll be able to transmit your MINI’s data to our Roadside Assistance team so they can diagnose the problem and send the right kind of assistance, sharpish.

YOUR BENEFITS

Always there for you. We’re on call 24 hours a day, 365 days a year.

Get the assistance you need. Our Roadside Assistance agents will be able to gain a detailed picture of the condition of your MINI remotely based on data transmitted directly from the car.

Nominate Sandal as your service partner

In order for Sandal to receive these service messages on your behalf, you will need to nominate us as your service partner. This can be done easily here.