BMW PROACTIVE CARE.

BMW Proactive Care is an innovative service designed to provide an elevated level of care and maintenance support to BMW owners. At Sandal BMW, we’re committed to making this service accessible and convenient for our customers. Proactive Care leverages real-time data from your BMW to detect potential maintenance needs or technical issues early, often before they impact your drive. Notifications are sent directly to the My BMW app, allowing BMW experts to promptly reach out for any urgent concerns and arrange a timely service appointment.

This system means that instead of waiting for scheduled maintenance or unexpected breakdowns, your BMW actively communicates with BMW to flag items that need attention. By using only BMW Genuine Parts and expertise from BMW-certified technicians, Proactive Care helps keep your vehicle performing at its best, with minimal disruptions to your routine. This free service for ConnectedDrive users underscores our commitment to offering convenience, reliability, and a seamless BMW experience.


YOUR BENEFITS AT A GLANCE.

  1. Proactive. Peace of mind and hassle-free support.
  2. Quality. Direct assistance from BMW experts and BMW service partners using original BMW parts.
  3. Straightforward. Remote diagnostics and repair.
  4. Convenience. Integrated into your digital environment, including your My BMW App.
  5. Free of charge. As part of an active ConnectedDrive contract*.

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#STAYAHEAD.

To enjoy the benefits of Proactive Care, make sure your ConnectedDrive account is active, mapped to your vehicle, you have consented to the terms and conditions and your contact details are up to date. You can also update them on your My BMW App. Then relax knowing we’ll be in touch if any issues arise.

PROACTIVE CARE. OUR SERVICE PROMISE TO YOU.

At Sandal BMW, we promise a service experience that prioritizes your convenience and peace of mind through BMW Proactive Care. Leveraging real-time data analysis and personalized support, Proactive Care enables BMW experts to anticipate and address your vehicle’s maintenance needs. Potential issues are detected early, and you’ll be informed via the My BMW app, email, SMS, or directly to your vehicle. For urgent concerns, a BMW expert will reach out promptly to resolve issues and ensure every drive is smooth and enjoyable.

Sandal BMW’s commitment to Proactive Care reflects our dedication to quality and service. Our trained technicians handle every aspect of BMW maintenance with precision, using only BMW Genuine Parts. Enjoy the road ahead with confidence, knowing BMW experts are here to provide the seamless support you deserve.


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BMW SERVICE INCLUSIVE.

Your servicing is covered for at least the first four years after your vehicle's first registration date*.

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BMW Service inclusive